User Flows For Exit in UX

Every software user interface has various user flows so the customers reach their goals. These user flows consist of one or many user interaction points. User flows basically guide the user who is using the digital to achieve its objective, like logging into an app via a login flow. Explore user flows for exit in UX design. Learn how to create seamless exit paths, improving user experience & reducing friction during task completion. However, in UI we also need to add flows that allow users to exit ongoing activities, and activated features – these are known as exit flows in UI/UX design.

So many apps have a common exit flow, such as the logout action. Nowadays so many apps include flows for subscription cancellation, feature deactivation, and even account deletion, service discontinuation, and service discontinuation. As we know these exit flows lead the user away from a product, so to resolve this problem we have to design the exit flow properly and logically so we can avoid user being confused and face any kind of problem.

So here we are basically learning about the proper way how we can make proper exit flows in UI/UX design and learning more about the design that how we can make proper, user-friendly exit flows that create a positive impact on users and also due to proper exit flow user cannot face any problem. 

 

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What is an Exit in UX?

An “exit” in UX means when the user stops an ongoing process or leaves the website or digital product. Exit from UX also refer to:

Exit rate — The percentage of users who leave a page or step out from the digital product within a user journey.

Exit point — it is also known as drop-off points, these are the points from where exit the application without completing the ongoing task. 

Exit intent — its means the signals and behaviors by which we get to know that user us about to leave the application or digital product. 

What is an exit flow?

In UI/UX design, an exit flow is a process for the user that directs the user to a common exit point from the user exits the entire app or ongoing user task. 

Exit flows are an important and mandatory process in all UI design or digital products — they allow users to leave contexts that they no longer wish to process with. Exiting from the activated task or a situation is a fundamental user right, so every designer is used to creating intuitive, simple, exit flows that don’t waste users’ time. s

A well-designed exit flow invites users to return to a specific flow or the app itself, due to such type of proper and well exit flow will also enhance the overall user experience.

Common exit points in digital products or web app

Software products have so many exit points in their user flows with different UI components that allow users to exit from specific contexts or tasks. We also have some common exit points shared by all digital products:

Popups and message boxes — Appear on the top of the page when user try to exit from an app or website.  

Logout actions — After this we can take the user from an app back to a public, general homepage where the user can explore more and by doing we can make the user engage in our design this also increases the interest of the user in our product.

Subscription cancellation flows. 

Account deletion flows —By this, we are giving a unique power to user to delete their account permanently if they no longer use the app in the future.

Account deactivation flows — By this user is allowed to temporarily disable their account until they log in again and start using the app again. 

We also have other exit points in the product design such are:

Canceling or completing a purchase order on an e-commerce site and closing the app.

Exiting an ongoing flight reservation on a travel website to start a new one where users will get more benefits. 

Canceling the new user registration process and returning to the login screen in social media apps so users can go inside that app and use the app.

 

Best Practices For Designing Flows For Exit in UX 

We have more focus on improving all user flows and designing an exit flow demands careful thought to avoid user confusion or problems. A few tips to create good and proper user exit points are:

Don’t hide the start of the exit flow even if the exit point is simple, it becomes painful for the user if the exit starting point is hard to find. For example, a user not able to find the logout action inside a submenu is bad UI/UX practice.

Place the starting point where customers expect it to save them time. This makes the user it will come back to our digital product whenever he do a specific task.

 

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Author:-

Kuldeep Singh

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