ServiceNow
ServiceNow is a cloud-based IT Service Management (ITSM) software platform that helps IT companies automate procedures. Its mission is to assist with ITIL-based actions, processes, and procedures. It makes use of artificial intelligence to help businesses become more adaptive and effective by utilizing data and procedures.
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About ServiceNow
It provides you the flexibility, speed, and dependability you need to meet your event and troubleshooting objectives. Customers also have the ability to select their preferred assistance interface. It gives the expert all of the information he or she needs to recognise and fix problems without the need of spreadsheets or messages. This corporation is based in San Diego, California, and has operations in the United States, Japan, and Oceania, as well as customers in more than 46 countries. Fred Luddy was the CTO of Peregrine Systems and Remedy Corporation before founding ServiceNow in 2004.
What is ServiceNow's purpose?
Customer support requests are processed and cataloged using ServiceNow, a ticketing system. Using solutions like ServiceNow, you may create requests for issues, revisions, difficulties, and other services. Since 2012, ServiceNow has had its origins in ITSM. However, as technology evolved and the cloud became more prevalent, it carved out a niche as a cross-departmental platform that serves as a corporate cloud solution built on top of all other apps. Its ability to design processes that automate the data extraction process makes it a one-of-a-kind cloud product. ServiceNow has a loyal client base that uses the platform year after year. Let's take a look at the various cloud deployment options and how ServiceNow fits into them.
What distinguishes this platform, ServiceNow, from others?
ServiceNow's cloud-based platform allows for seamless integration of older technologies. The platform provides integrated digital processes that improve people's and businesses' productivity. Furthermore, ServiceNow is a native mobile interface that provides informative, simple, and consumer-like experiences. Its service applications provide employees with the information they need to perform at their best and increase productivity.
A few reasons for one’s company to make use of ServiceNow course training
For the past few years, ServiceNow has been at the vanguard of Platform-as-a-Service (PaaS) solutions, and it has been expanding at an exponential rate each year. It has a track record of transforming IT and the company, and it's now a popular career path for CIOs. It's no surprise that ServiceNow is so popular, given all of its features. Here’s a list of a few reasons why one should learn ServiceNow course training.
ServiceNow is easy to use.
Since 2003, ServiceNow has been transforming the way people work and is consistently ranked as one of the fastest growing software businesses in the world. ServiceNow, as an enterprise cloud provider, offers a service model that defines, organizes, and automates the flow of work, eliminating email and spreadsheets from the process and allowing for more efficient service delivery. It substitutes manual transactions with a consumerized "light-speed" service experience tailored to the needs of everyone in the company.
While one can learn through our SevenMentor ServiceNow course training, handles a wide range of business issues, one of its most appealing features is the comparatively low amount of configuration necessary to get it up and operating in an organization. It means you can go right to work and start finding and resolving issues right away.
The NOW Platform from ServiceNow is lightning fast.
Our ServiceNow training in Noida, which is designed to manage everyone as a service, enables the contemporary organization to function more quickly and flexibly than ever before. It accomplishes this by focusing on the activities, tasks, and processes that govern a typical workday via a service-oriented perspective.
It is extremely efficient because it provides you with a robust foundation, complete with architecture, and comes equipped. You can concentrate on the criteria and develop the forms rapidly from there, and you shouldn't have to bother about the database structures.
The NOW Platform from ServiceNow is a powerful tool.
ServiceNow classes in Noida may be used for a variety of purposes. It is not just adaptable, but also extremely strong in every element of its design. Enterprise service domains may use ServiceNow to design services, create a user-friendly service experience, provide services, ensure service availability, and evaluate key service metrics. Here are a handful of the tools in ServiceNow that you may use:
Application Development: Easily create, test, and deploy ServiceNow apps that span several departments or your whole organization. Because very little coding is necessary, almost anybody can create business apps for any industry. ServiceNow replaces spreadsheets, emails, and other management tools with a single solution that makes field service management straightforward.
Finance Service Management: Quickly respond to submitted requests, such as financial reports, procurement, and payroll difficulties; track work requests and trends.
HR Service Management: Develop an engagement system that works in concert with existing HR, talent, and workforce management tools. (Learn why ServiceNow deployment for HR customer service is so beneficial.)
IT Service Management (ITSM) consolidates and automates customer experience operations, resulting in increased efficiency, cheaper costs, and more time spent on providing the consumer-like self-service experience that customers demand. (To read more about how ServiceNow ITSM may help you modernize your service management)
The ServiceNow Governance, Risk, and Compliance (GRC) module manages security incidents, prioritizes vulnerabilities, visualizes the success of security investments, and adapts to changing situations.
IaaS stands for Infrastructure as a Service (Infrastructure as a service)
In a nutshell, IaaS provides you with a cloud server (virtual machine) over which you have total control.
You are in charge of administering everything in Iaas, from the operating system to the application you are using.
PaaS (Platform as a Service) (Platform as a Service)
With PaaS, you get the best of both worlds: flexibility and simplicity.
It's adaptable since it can be customized to the demands of the application.
Simple since there is no need for OS updates, versions, or patches.
SAAS (Software as a Service) (Software as a Service)
A software distribution approach in which programmes are hosted by a third-party provider.
Rather of installing and updating software, you just use the Internet to access it.
The load on in-house IT employees is reduced by automatic upgrades.
ServiceNow has a loyal client base that uses the platform year after year.
What role does ServiceNow play?
ServiceNow, this course training is taught under ServiceNow course in Noida, which began with a SAAS model for ITSM, has expanded to a PaaS cloud model, in which a single system of record can handle all of an organization's business operations. On a single platform, ServiceNow delivers the infrastructure required for data gathering, storage, and application development. Although ServiceNow does not have an in-house IaaS deployment approach, it does enable Microsoft Azure integration, which is an IaaS model. It includes a configuration management database (CMDB) and service mapping, both of which are essential for service-aware applications. The service mapping diagram depicts the interdependencies between the assets of the company. As a result, the corporate environment gains much-needed visibility.
What are some of the most beneficial ServiceNow apps for businesses and organizations?
In the following job profiles, this ServiceNow application may be utilized to achieve business objectives and manage organizational needs:
Using ServiceNow's fundamental management features, professionals may request IT management services, create complaints based on client expectations, display personal and organizational data, and more. In any business, ServiceNow is largely utilized by IT support workers. Those who utilize it begin handling client enquiries or events reported by employees, as well as communicating mistakes to whole teams utilizing built-in tools. Those that report their adjustments and troubleshoot operational procedures using ServiceNow operating systems.
Online Classes
From the comfort of their own homes, students may now learn how to use ServiceNow. For folks in Noida, SevenMentor provides an online ServiceNow course training programme. Our online ServiceNow training in Noida incorporates all of the best practices that we've developed at the SevenMentor training center. There's also recorded and live video conferencing, as well as a vast resource-sharing network, customisable training programmes, and skilled lecturers. Computer courses, which blend pre-recorded training videos and planned webcasts, allow students to learn at their own pace while still receiving customized attention. For our number one online ServiceNow training in Noida, many of our students have given us high ratings. Our tutors will lead participants through mini-projects online, and their abilities and experiences will be assessed on a regular basis. As a consequence, not only would our online course be customizable, but it would also provide you with real-world ServiceNow skills. To determine the appropriate training plan for each student, the professionals look at their past as well as their periodic exams and projects. As a result, SevenMentor will be able to give personalized teaching, so enroll in our online ServiceNow Classes in Noida if you want to obtain a crucial distinct set of abilities and prepare for a job chance in the IT field.
Course Eligibility
Experienced Professionals who want to build career as ServiceNow Developer
Graduates or postgraduates who want to begin their career as ServiceNow Developer
Freshers who want to get an IT job with salary hike
Syllabus of ServiceNow
ServiceNow Introduction and Basics:
Introduction to ITSM tools and services
ITIL Foundation
ServiceNow Basics
ServiceNow Features
servicenow.com Architecture and Tools
Navigation and Users
Helpful portals
Releases
Basic Administration Modules:
Homepage Customization
Forms, Tables, and Fields
Addition of Users and Groups to the ServiceNow Portal
Applications and Modules of ServiceNow
Creation of Tickets, Requests and Mails
Distribution of Roles, Tickets and ROI
Generating Functions and Performance Metrics
Configure Alerts and Notifications
Security Implementations
ServiceNow Request Management
Database Configuration
Advanced Administration Modules:
Scheduling Tasks, Automation of Services
Import and Export of Data
UI Features, Policies and Customization, Data Policies, Business Rules
Data Storage, Integration with Cloud Services and API management.
Dictionary Entries, Data Override Policies, Controls and Calculations
Service Catalog Coordination
User Criteria, Cart Controls, and Variables Creation of Record Producer
New Workflow implementation using Record Producer Control System Access and Data Security
Configuration Management Database (CMDB), Knowledge Base and Services Catalog
Run Reports, Configure Service Level Agreements (SLAs) and Perform Instance
Branding and Customization
Integration and Content Management:
Web Services: Direct and Indirect Integration
Transform Map and Scripted Services
Email Integration, Event Registry, Trigger Events etc.
Introduction to CMS
Creation of Sites, Pages and Blocks
Custom Blocks using Scripts
Set-up of Login Rules
Custom Entries and Registry
Integrate Social IT elements
Service Catalog:
Creation of Catalogs
Variables and Sets
Record Produces
Workflow Designing
Service Execution Plans
Catalog UI Policies and Client Scripting Catalogs
Workflows:
Workflow creation using Tables and Fields
Workflow activity tracking
Custom Scripting for Workflow
Advanced Workflow Design and Management
Data Reporting, Cloning and Upgrades:
Basic Data Representation (Charts, Bar Graphs and Pivot Tables)
Scripting of Reports
Gauges and Parameters
Automation of Reports
Cloning and Implementation URLs
Upgrades and Versions
Import Sets:
Managing Data Sources
Multiple Formats and Types of Data
Transform Maps and Scripts
Import Rules and Methods
MID (Discovery) Server Installation:
Installing MID Server, MID Instance
Testing MID Server
Importing of documents in MID server
Azure and AWS integration with Discovery
Advanced ServiceNow Management:
Incident Management (Overview, Practices and Continuous
Services)
Change Management Processes (Planning, Authorization
and Hike)
Change Management Workflow and Continuous service
implementation.
Problem Management Processes (Investigation, Identification
and Resolution)
Configuration Management:
Asset and Configuration Management Basics
CI and Asset Classes, and Categories, Model Assets.
CMDB Plug-ins and Add-ons Classes of CMDB
Mapping of Asset Records
Loading CI into Services
Configuration Item Relationships
Knowledge Management:
Installing MID Server, MID Instance
Testing MID Server
Importing of documents in MID server
Azure and AWS integration with Discovery
SLA, OLA, and SDLC Modules:
Introduction to SLA, OLA, UPC, and SDLC
SLA Frameworks and Guidelines
SLA Workflow
SDLC and UPC configuration
General Methods and Tasks of SLA
Employee Self Service & Service Catalog:
Profile management
Tasks, Schedules and Workflow approval protocols
Service Catalog Introduction
Personal Configuration and Customization
Scripting and Coding:
Basic Scripting
Client Scripting
UI Scripting
Custom Scripting Methods (Jelly Scripting, Glide Scripting)
Business Rules
Metadata Implementation
Scripting of Workflow, Configurations, Scheduled Tasks, and Event Management Configuration of ServiceNow Scripting Tools
Glide Elements (GlideSystem, GlideRecord, GlideAjax, GlideForm, and GlideUser)
Debugging Modules
Other API and Extensions
Practical Implementation Modules:
Creating Custom Apps and Programs using ServiceNow Modules
Fetch Creation and Extension
Application Integration protocols
Custom Software Trials and Assessments
Trainer Profile of ServiceNow
Our Trainers provide complete freedom to the students, to explore the subject and learn based on real-time examples. Our trainers help the candidates in completing their projects and even prepare them for interview questions and answers. Candidates are free to ask any questions at any time.
- More than 5+ Years of Experience.
- Trained more than 500+ students in a year.
- Strong Theoretical & Practical Knowledge.
- Certified Professionals with Higher Grade.
- Expert level Subject Knowledge and fully up-to-date on real-world industry applications.
- Trainers have experienced on multiple real-time projects in their Industries.
- Our Trainers have worked in multinational companies.
ServiceNow Exams & Certification
SevenMentor Certification is Accredited by all major Global Companies around the world. We provide after completion of the theoretical and practical sessions to fresher’s as well as corporate trainees.
Our certification at SevenMentor is accredited worldwide. It increases the value of your resume and you can attain leading job posts with the help of this certification in leading MNC’s of the world. The certification is only provided after successful completion of our training and practical based projects.
Proficiency After Training
- Learn how to develop logistic Services.
- Learn how to implement real life examples using practical concepts of Cloud.
- Learn how to do application programming including standalone and web.
- Learn how to handle exception while developing application
- Creating application and implementing it
- Work flow on Development Apps for master tricks and tips
- SOA architecture, AOP configuration and SOAP based web services in details
Key Features
Skill level
From Beginner to Expert
Training is provided to college Students, Freshers who have passed out as wells as working candidates who want to upgrade their skills.
Course Duration
12 weeks
Core Java Course will be of 2 months with hands on practicals.
Advanced Java will be of 1 month with real time projects.
Java Framework will be of 1 month with web applications project.
Total Learners
2000+ Learners
We are having 24/7 Support team to clear students’ needs and doubts. And special doubt clearing sessions every week.
Frequently Asked Questions
Batch Schedule
DATE | COURSE | TRAINING TYPE | BATCH | CITY | REGISTER |
---|---|---|---|---|---|
23/12/2024 |
ServiceNow |
Online | Regular Batch (Mon-Sat) | Noida | Book Now |
24/12/2024 |
ServiceNow |
Online | Regular Batch (Mon-Sat) | Noida | Book Now |
28/12/2024 |
ServiceNow |
Online | Weekend Batch (Sat-Sun) | Noida | Book Now |
28/12/2024 |
ServiceNow |
Online | Weekend Batch (Sat-Sun) | Noida | Book Now |
Students Reviews
Trainers are well-versed in the subject and have excellent presentation skills.
- Prakash Jha
One of the greatest online training providers for ServiceNow.
- Chintan Katkar
This is the greatest ServiceNow training institute since the trainer is really supportive of us.
- Minal Punde
Course video & Images
Corporate Training
ServiceNow is one of the most widely utilized applications in commercial settings. For many businesses, ServiceNow is the primary management and task distribution platform. As a result, personnel who are familiar with the ServiceNow execution process are in high demand at some of these companies. Several firms have developed their own ServiceNow add-ons and resources, resulting in customized training tailored to the needs of the enterprise. We provide extensive training to our customers and follow the company's policies and procedures. Professional ServiceNow classes in Noida are provided by the most experienced trainers who recognise the importance of timely and efficient instruction. In Noida, we provide on-site coaching, on-the-job training, and e-learning for ServiceNow. This adaptable curriculum, along with the greatest infrastructure, allows us to achieve our goals. We can deliver extensive training to ServiceNow corporate clients thanks to this unique curriculum and the best infrastructure. For our partners searching for the finest Corporate ServiceNow training in Noida, we provide the greatest prices and services. Please join us for this corporate session to teach your workers at Noida's finest corporate training center.
Our Placement Process
Eligibility Criteria
Placements Training
Interview Q & A
Resume Preparation
Aptitude Test
Mock Interviews
Scheduling Interviews
Job Placement
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